Before we meet, you'll take the free FLEX Personality Assessment and answer three short questions. I read both in advance, so we open on your situation instead of on introductions.

In the session, we look at what's happening with your team, walk your FLEX profile including the strength and the blind spot that strength creates, read the style of the person at the center of it, and build one specific habit you'll run this week.

Within 48 hours you'll have a written action plan. I check in on day seven.

Do I need to take the FLEX assessment first?

Yes, and it's free. Your results are what we build the session around, so without them we'd spend the first twenty minutes on something the assessment answers in ten.

How does scheduling work?

After you purchase, you'll get access to your coaching account with three steps: book your time, complete a short intake, and take the free FLEX assessment if you haven't already. Booking is self-serve, so you pick a time that works. Please complete the intake and assessment at least 24 hours before we meet, since I read both in advance.

What do I get after the session?

A written action plan within 48 hours covering your FLEX style, the situation as you described it, the one habit you committed to, and two specific moves for the other person's style. I check in on day seven to see how it went.

Is this coaching or consulting?

Coaching. I'll ask more than I tell. You know your team and your situation better than I do, and the answers that stick are the ones you arrive at yourself. That said, when you need a straight answer, you'll get one.

Do I need to have read your books?

No. Everything you need comes from the assessment and the conversation. If you have read them, we'll go deeper faster.

What if I need to reschedule?

Use the link in your confirmation email. As much notice as you can manage is appreciated, since prep happens the day before.

What platform do we meet on?

Google Meet. A link comes with your booking confirmation. Nothing to install, and it runs in your browser.

If I'm not happy with my session, can I get a refund?

Reach out and tell me what fell short. Because each session includes prep time reviewing your FLEX profile and intake before we meet, plus a written action plan afterward, refunds are handled case by case rather than automatically. If the session didn't deliver what you came for, I want to hear it either way.

Can I book more than one session?

Yes. Book as often as you like. Most people get more out of three sessions than one, because a leadership habit rarely changes in a single conversation, so there's a three-session package that saves you $150.